Walk-in (in-person) certificate service is available by appointment only. Please first step through our quickpreliminary ordering questionsto help route you to appropriate services, processes, and ordering options (including in-person service).
Operational Hours (call in)
Customer Service Appointment Hours
- 8:30 a.m. - 3:00 p.m., Mon. - Fri.
- The last available appointment is 2:30 p.m. Appointments are 30 minutes.
- The 2:30 p.m. cut-off for walk-in appointments is necessary to meet daily processing deadlines.
- In-person expedited processing fees ($15) apply in addition to standard fees.
To make an appointment for in-person service, please first step through our quickpreliminary ordering questions to help route you to appropriate services, processes, and ordering options (including in-person service).
Before scheduling an appointment or placing your certificate order, check our processing dates page for estimated processing and shipping dates to determine if estimated timeframes would meet your needs.
- If not, consider ordering a birth, death or marriage certificate from the Register of Deeds in the county of the event.
- Divorce certificates may also be obtained from theClerk of Court in the county where the divorce is filed.
New unit numbers effective May 25, 2023.
- General Inquiries: 919-733-3000
- Regular Certificate Inquiries: 984-236-7268
- Amendment Inquiries: 984-236-7203
- Adoption Inquiries: 984-236-7218
- Appointments: 984-236-7268
- Fax: 919-733-1511
Please note that we are experiencing higher than normal call volumes. You may experience longer than normal wait times or be given a callback option.
- General Contact Form: Contact us atNC Vital Records Inquiry. Please allow 7-10 business day response time for certificate order status inquiries. Please allow 3-5 business day response time for all other inquiry types.
- Certificate Status Inquiries: General Issuance Certificate Status Inquiry Request Form - This form is specifically for status inquiries for existing certificate orders and some related certificate services.
Cooper Memorial Health Building
225 N. McDowell St.
Raleigh, NC 27603-1382
Parking
One handicap space is available on McDowell Street in front of the Cooper Building (area in red on the map below). Public parking is available in Visitor's Lots (see areas in pink on the map below). The closest public parking lot to the Cooper Building is Visitor's Lot #2 on McDowell St. The parking fee is $2 per hour, payable on exit. The entrance to the Cooper Building faces McDowell Street (east; the top of the map is north).
Raleigh Downtown Parking near Cooper Building
Directions
FROM West/Northwest I-40 and US 70
I-40: Take exit 289 onto Wade Avenue. As Wade Avenue ends, exit right onto Capital Boulevard South towards downtown. (Capital Boulevard becomes Dawson Street.) Merge into the left lane and go to the second light (Dawson and Jones Streets). Turn left on Jones Street. Go one block and turn left on McDowell Street. See parking options above.
US 70: US 70 becomes Glenwood Avenue. Stay on Glenwood to Wade Avenue. Cross the overpass and exit on Wade Avenue East. As Wade Avenue ends, exit right onto Capital Boulevard South towards downtown. (Capital Boulevard becomes Dawson Street.) Go to the second light (Dawson and Jones Streets) and turn left on Jones Street. Go one block and turn left on McDowell Street. See parking options above.
FROM Northeast US 64 US 1 and US 401
US 64: Continue on New Bern Avenue (inbound New Bern Avenue becomes Edenton Street) to the intersection of Edenton and McDowell Streets. Turn right on McDowell Street. Go two blocks. See parking options above.
US 1 and US 401: Continue on Capital Boulevard to Lane Street, but merge into the left lane as you get closer to downtown. (Capital Boulevard becomes Dawson Street.) Go to the second light (Dawson and Jones Streets) and turn left on Jones Street. Go one block and turn left on McDowell Street. See parking options above.
FROM East/ Southeast I-40 and US 70
US 70: US 70 merges into US 401. Continue north. US 401 connects with South Saunders Street and later becomes McDowell Street. Get in the left lane and continue on McDowell Street. See parking options above.
I-40: Exit I-440 West. Proceed to the South Saunders Street exit and exit right. Travel north on South Saunders Street, which becomes McDowell Street. Get in the left lane and continue on McDowell Street. See parking options above.
FROM South/ Southwest US 1 and US 64/US 401
US 1 and US 64: Exit onto I-440 East and proceed to South Saunders Street. Exit at South Saunders Street and go north on South Saunders Street, which later becomes McDowell Street. Get in the left lane and continue on McDowell Street. See parking options above.
US 401: Proceed north onto South Saunders Street, which becomes McDowell Street. Get in the left lane and continue on McDowell Street. See parking options above.
FAQs
To verify current fees and access additional information on how to obtain copies of vital records, the telephone number is (919) 733-3000 or visit the North Carolina Vital Records website.
What is the phone number for the North Carolina Vital Records Amendments? ›
If you are requesting an appointment or if you have other questions, please call the North Carolina Vital Records Amendments office at (919) 792-5986 prior to completing this application. ID OF THE PERSON REQUESTING THE AMENDMENT IS REQUIRED.
How do I contact NCDHHS? ›
Main Contact
- Mailing Address.
- Physical Address. 101 Blair Drive. Raleigh NC 27603.
- Administrative Assistance: 919-855-4800.
The current processing time for mailed-in certificate orders is 30 days - 3 months, depending on certificate type and year. Mail order applications should be sent to the attention of VitalChek with payment made to VitalChek. Be sure to use the mailing address below to submit your completed form(s) and payment.
Who is in charge of North Carolina Vital Records? ›
NC Vital Records is part of the NCDHHS , Division of Public Health , and is located in Raleigh. In partnership with county registers of deeds offices , local health departments, and birthing facilities throughout the state, we are responsible for recording North Carolina vital events.
Why is it taking so long to get a death certificate in NC? ›
Due to staffing shortages and the exciting launch of our Birth and Death Registration System, North Carolina Database Application for Vital Events (NCDAVE), North Carolina Office of Vital Records (NCOVR) has experienced and continues to experience significant delays.
Are Vital Records public in NC? ›
North Carolina is a unique state in that its birth, marriage, and death records are essentially public records as soon as created. North Carolina does not restrict access to genealogical copies with 25 year or greater embargo periods that limit public access.
Can you get a birth certificate the same day in NC? ›
In most cases, certificates can be obtained from the Register of Deeds on the same day. Note: NC Vital Records is the only office from which you may obtain a birth certificate for an adopted child.
Who issues death certificates in NC? ›
The Health Department processes the certificates and forwards them to the Register of Deeds Office. Procedure For Getting A Death Certificate: Persons applying for certificates shall make their request via in person, by mail or online. If applying in person, an application for the certificate is completed.
What is the income limit for Medicaid in NC 2024? ›
Income & Asset Limits for Eligibility
| April 2024 – March 2025 North Carolina Medicaid Long-Term Care Eligibility for Seniors |
|---|
| Type of Medicaid | Single | Married (both spouses applying) |
|---|
| Medicaid Waivers / Home and Community Based Services | $1,255 / month† | $3,000 |
| Regular Medicaid / Aged Blind and Disabled | $1,255 / month | $3,000 |
2 more rowsMay 31, 2024
You may receive a text, email and/or phone call if: you were exposed to someone who tested positive for a contagious disease and listed you as a close contact, OR. you test positive for a contagious disease for which the Division of Public Health and/or your local health department is doing outreach.
How to check Medicaid status in NC? ›
Verify eligibility, health plan and primary care provider enrollment using the NCTracks Recipient Eligibility Verification/Response or calling the NCTracks Call Center for more information: 800-688-6696.
How long does it take to get birth certificate from US Vital Records? ›
After birth registration, most birth certificates are available after 10 days from the Los Angeles County Department of Public Health.
How do I get my child's birth certificate in North Carolina? ›
There are 3 options for ordering NC birth certificates:
- Order through the NC Office of Vital Records: Order a Certificate.
- County Register of Deeds where the birth occurred.
- VitalChek is the only authorized vendor through which constituents may submit a remote order for a state-issued, certified birth certificate.
Processing time: Six to eight weeks (delivery by regular mail can take an additional two weeks). Add additional time for your application to be delivered to our office.
Where can I get a copy of my birth certificate in person NC? ›
If you need a birth certificate for yourself or an immediate family member who was born anywhere in North Carolina from 1971 to present OR if you need a death certificate for anyone that has passed in North Carolina from 2021 to present, you or that family member can come IN-PERSON to the Register of Deeds office ...
How do I contact NC residency determination? ›
The North Carolina Residency Determination Service (RDS) call center at CFI via a state-wide toll free number 844.319. 3640. The local number is 919.835. 2290.
How to remove biological father from birth certificate in North Carolina? ›
Removing a father's name from a birth certificate at any time requires a court order. See next page for more information on paternity court orders. A court order can be submitted to establish paternity when: To remove a parent from a birth certificate, a Certified Copy* of a court order must be submitted.
